Privacy Policy

HAAD STUDIO (PTY) LTD Privacy Policy

Effective Date: 20th July 2026.

HAAD Studio (Pty) Ltd ("HAAD Studio", "we", "us" or "our") is committed to protecting and respecting your privacy. We process personal information in accordance with applicable South African laws, including the Protection of Personal Information Act, 2013 (POPIA), and, where applicable, internationally recognised privacy principles and data protection requirements.

By accessing our website, communicating with us, or engaging our professional services, you acknowledge the practices described in this Privacy Policy.

Our Commitment

We are committed to:

• Processing personal information lawfully, fairly and transparently.

• Collecting only information necessary for legitimate business purposes.

• Protecting personal information through appropriate technical and organisational measures.

• Respecting individuals' rights regarding their personal information.

• Maintaining confidentiality in accordance with our professional obligations.

Information We May Collect

We may collect and process:

• Names and surnames

• Company and organisation details

• Postal and physical addresses

• Telephone numbers

• Email addresses

• Project and development information

• Professional correspondence

• Website enquiry submissions

• Marketing communication preferences

• Website analytics and usage information

How We Use Information

Personal information may be used to:

• Respond to enquiries and requests

• Provide architectural, design and consulting services

• Prepare proposals, agreements and project documentation

• Manage client and consultant relationships

• Improve our services and website

• Comply with legal, regulatory and professional obligations

• Maintain business records

• Communicate relevant updates about our services

Legal Basis for Processing

We process personal information where:

• Consent has been provided;

• Processing is necessary to perform a contract;

• Processing is required by law;

• Processing is necessary to protect legitimate business interests; or

• Processing is necessary for the establishment, exercise or defence of legal rights.

Information Sharing

We do not sell personal information.

Information may be shared only where reasonably necessary with:

• Professional consultants and project team members

• Technology and service providers supporting our business operations

• Legal, accounting or professional advisers

• Regulatory authorities where required by law

• Courts, tribunals or law enforcement agencies where legally required

All third parties are expected to maintain appropriate confidentiality and security standards.

International Transfers

Given the international nature of our business and project activities, personal information may occasionally be processed, stored or transferred across jurisdictions.

Where international transfers occur, HAAD Studio will take reasonable steps to ensure that appropriate safeguards are in place and that personal information receives an adequate level of protection.

Information Security

We implement reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access

• Unlawful processing

• Accidental loss

• Destruction

• Alteration

• Disclosure

However, no electronic system can guarantee absolute security and users acknowledge the inherent risks associated with online communications.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected;

• Meet legal or regulatory obligations;

• Protect legitimate business interests; or

• Maintain professional project records.

Your Rights

Subject to applicable legislation, individuals may have the right to:

• Access their personal information

• Correct inaccurate information

• Request deletion of information where legally permissible

• Object to certain processing activities

• Restrict processing in certain circumstances

• Withdraw consent where processing is based on consent

• Lodge a complaint with a relevant regulatory authority

Cookies and Analytics

Our website may use cookies and analytics technologies to improve user experience, monitor website performance and understand visitor interactions.

Users may modify their browser settings to manage cookie preferences.

Third-Party Websites

Our website may contain links to external websites. HAAD Studio is not responsible for the privacy practices, content or security of such websites.

Contact Information

For privacy-related enquiries:

HAAD STUDIO (PTY) LTD Johannesburg, South Africa

Email: info@haadstudio.com ​